Contact
We'll point you to the right place
Existing patients: message your care team in the EHR portal — it's the only channel we use for clinical questions.
General & scheduling
Email team@nurelimed.com or call (972) 945-8840 daily, 10 am–7 pm CST. Please don't include symptoms, diagnoses, or medication details in email. For those concerns, reach out via the Spruce app.
Billing
Billing questions are handled fastest through the Spruce app.
Media & partnerships
Email team@nurelimed.com and we'll route your request.
In a crisis
Nureli does not provide emergency services. If you're in crisis or thinking about harming yourself, call or text 988 to reach the Suicide & Crisis Lifeline, or dial 911.